Mr McGinnity called in and Nick took the call. The client needed to go out in his Portofino which would not start, it was very late in the day on a Friday and Ferrari assist were not going to get to the client in time. The client called to see if we could help speed up the recovery process. Nick knew that this was not possible so offered to go out to the client himself, even though Nick would not return to work before the business closed.
Nick managed to get the clients Portofino running and make sure that everything was ok after a test drive before leaving the client, Mr McGinnity was over the moon as this meant he was able to use his Portofino that evening and it didn’t even have to come into workshop taking it off the road in the nice weather
I just wanted to drop you a quick email to say what a real asset you have in Nick Antoniou.
I called with a problem on my Portofino late on a Friday afternoon – not only did he have it sorted within 2 hours, he did it by coming out himself, to my home. Absolutely outstanding.
I can’t speak highly enough of the service he gave that day – an absolute role model.
If you have employee of the month he should definitely be given it.
Look after him, he’s the future of Ferrari.
Hi Stuart, I just wanted to drop you a quick email to say what a real asset you have in Nick Antoniou. I called with a problem on my Portofino late on a Friday afternoon – not only did he have it sorted within 2 hours, he did it by coming out himself, to my home. Absolutely outstanding. I can’t speak highly enough of the service he gave that day – an absolute role model. If you have an employee of the month he should definitely be given it. Look after him, he’s the future of Ferrari.
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Fiona has recently become the Centre Community/Charity project team leader and has launched new initiatives that have inspired our team to do more community engagement work, Most recently Fiona identified that there were around twenty rough sleepers residing in and around MK train station.
Working closely with Georgia Leggett (a member of our accounts team) they arranged for goody bags containing New Socks. Toothbrush/toothpaste, chocolate, and a thermos mug topped up with hot soup to be given to the rough sleepers. This will not solve the problem of homelessness in our country but it has gone some way to demonstrate that we are aware of them and are concerned for their health and wellbeing.